FAQ for Kaiako

Frequently Asked Questions

The Programme

Kanorau Digital is a comprehensive digital literacy skills and capability training programme for Māori and Pasifika whānau.

The programme aims to provide the core foundation digital skills and knowledge that will enable whānau to participate in a digitally enabled world and close the digital divide.

The education partner is Te Wānanga o Aotearoa. Arataki Systems have been engaged as one of several education delivery providers.

The key outcomes for whānau are:

  • Ability to access key health, social, education services, skills and networks necessary for todays digital enabled world
  • Alternative ways to learn the skills for a modern workforce
    Increased productivity of local and emerging business ventures
  • Connecting with whānau living out of the region and overseas
  • Supporting those who wish to play a stronger role in broader whānau development and community resilience

Kanorau Digital consists of 4 foundation learning modules called “Kōnae Ako”.

They are listed below:

  1. Kōnae Ako 1: Digital Connections and Communication
  2. Kōnae Ako 2: Digital Tools & Productivity
  3. Kōnae Ako 3: Digital Problem Solving
  4. Kōnae Ako 4: Digital Life

Kōnae Ako 1: Digital Connections and Communication

This wānanga will introduce tauira to each other, and the devices and tools used in the course. They will create or sign into a Google account, view their emails, calendar, and drive Tauira will practice editing a shared Google doc, joining a Google Meet call, as well as accessing the course materials on Coassemble (LMS – learning management system).

Learning Outcomes:

  • Use hardware such as smartphones and Chromebooks to log into and access key online tools.
  • Use online connection and communication tools such as Gmail, Drive, Calendar and Meet to connect with peers, whānau, friends, and services.


Kōnae Ako 2: Digital Tools & Productivity

In this wānanga, tauira will build upon the personal communication skills they learned in wānanga 1. They will look at some more advanced Google suite skills such as attaching files to emails and saving attachments to Drive. They will then set up a folder structure for Google Drive, and explore other GSuite tools such as Calendar, Maps, and Photos.

Learning Outcomes:

  • Use Google Drive effectively to organise and share files and folders for both in and out of the course.
  • Use online tools such as Google Meet, Maps, and Photos for specific tasks and productivity.


Kōnae Ako 3: Digital Problem Solving

In this wānanga, tauira will learn to use the internet to solve problems. The internet is filled with information, so learning to search effectively and where to find help can allow people to find many solutions to problems online. Tauira will learn common help resources and practice finding them on useful websites, and will have the opportunity to search for YouTube help videos relevant to their own lives.

Learning Outcomes:

  • Use digital skills, tools, and help features to effectively find information, and solve day to day problems.
  • Evaluate the safety, security, and trustworthiness of online sites and information sources


Kōnae Ako 4: Digital Life

In this wānanga, tauira will explore different elements of ‘life’ that can be done. Transitioning from an offline to an online method can be daunting, but this wānanga will build on the problem solving skills of the previous module, and begin with an overview of online security and digital safety. This will be a firm foundation from which tauira can explore online ‘life’ tasks such as engaging with businesses, shopping, banking, and travel.

Learning Outcomes:

  • Compare human and digital factors related to online security.
  • Compare and contrast online and offline tasks and apply digital skills to carry out common online ‘life’ tasks.

Te Wānanga o Aotearoa will provide all learning content and support systems which include the LMS (learning management system) and public website.

The pilot phase one locations include:

  • Whangarei
  • Henderson
  • Mangere
  • Manukau
  • Papakura
  • Otara
  • Huntly
  • Hamilton
  • Tokoroa
  • Tauranga
  • Whakatane
  • Rotorua
  • Porirua

Primarily at Te Wānanga o Aotearoa sites, with other sites by negotiation.

Unless otherwise specified, no you will not be required to travel outside of your town or city of residence.

This is the proposed timeline:

  • Kaiako Training: Weds 11 Nov in Kirikiriroa (Hamilton) & Tues 10 and Thurs 12 Nov in Tamaki (Auckland)
  • Commence cohorts: 16 November
  • Completion of cohorts by: 11 December
  • Evaluation, Debrief, Equip. Return: 14 Dec
  • General Comments: Wrap up everything 18 Dec

No, not at this stage. This is because it is assumed that the Tauira level of technical competency is low, therefore using virtual communication or remote learning methods will most likely be a barrier.

Adult to senior learners are the primary target audience.

The reports coming from government show that it is adult and senior groups that are excluded, and are therefore in most need of digital literacy education.

The next grouping would be Maori and Pasifika youth.

TWOA are already thinking about other modules that may assist Tauira ongoing in regards to pre-employment, entrepreneurship and other areas.

The learning outcome of this programme is to essentially provide Tauira with a basic understanding of foundation digital literacy skills.

Yes. The LMS can issue a digital badge at the completion of the programme.

What we are looking for

You will have proven experience in adult facilitation, good communication skills, community relationships, and some familiarity of digital skills.

Although formal education or teaching qualifications or certifications are not a mandatory requirement, they will be looked on favourably.

As this kaupapa will involve delivery of the OWM programme into multiple locations around the North Island, we are seeking to engage with between 15 to 20 Kaiako.

Training for Kaiako

AUCKLAND – Tuesday 10 & Thursday 12 November, 2020 – times TBA

Tāmaki Makaurau (Auckland) training will be held at Te Wānanga o Aotearoa – 15 Canning Crescent, Mangere, Auckland 2022.


HAMILTON – Wednesday 11 November, 2020 – times TBA

Kirikiriroa (Hamilton) training will be held at Te Wānanga o Aotearoa – Mangakōtukutuku Campus, 254 Ohaupō Road, Glenview, Hamilton 3206.

Yes. Training will be about 4 to 6 hours of your day. It will be best to receive training in person so TWOA can stress test the learning content and delivery, and more importantly to get feedback from kaiako on the day.


LMS – learning management system

TWOA will provide a learning management system which will enable Tauira and Kaiako to access all learning content online.


Public website

TWOA will provide a public facing website that will contain information about Kanorau Digital – https://kanorau.nz/

  • TWOA will provide Chromebooks for Tauira to work on in-programme.
  • 15 to 16 Chromebooks will be allocated to each Kaiako for distribution to their cohort. 1 Chromebook per Tauira and 1 Chromebook for the Kaiako.
  • Chromebooks will need to be returned at the conclusion of each lesson.
  • The Chromebooks will be handed out to Kaiako at the Kaiako training sessions in Hamilton and Auckland.
  • Hard copy printouts of all learning content will be provided.
  • USB thumb drive with electronic copies of all learning content will be provided.

Recruitment & marketing

TWOA will provide marketing support leading up to programme delivery. They will also provide hard copy printed programme flyers which Kaiako can use for localised marketing purposes, and to hand out to interested parties as required.

TWOA is currently building out a campaign to generate interest within the various communities, with a call to action to contact their support centre for further information and to field registrations.

TWOA may potentially engage Maori media to assist with marketing e.g. Maori Television.

The contact centre is now operational ‘0800 KANORAU’ and the website will be operational within the next 24hrs also. TWOA are currently finalising the marketing campaign and activations at present and anticipate this to be in market shortly. Additional recruitment comms activity will be through the TWoA and Manaiakalani Schools networks.

Although initial lead generation & recruitment will be handled by TWOA, you may be required to leverage your own community networks to engage with and recruit potential Tauira, especially if your cohort quota of 15 has not been reached.